Last updated: 13 February 2026
WildGut is a trading name of Canyon Rise - FZCO, registered at DSO IFZA, IFZA Properties, Dubai Silicon Oasis, United Arab Emirates. For any questions about this policy or your personal data, contact us at support@wildgut.co.uk.
We collect the following personal data when you place an order or interact with our website: name and email address, delivery address, payment information (processed securely via our checkout — we do not store card details), order history and subscription details, IP address and browser/device information, and cookie and tracking data (subject to your consent).
To process, deliver, and manage your orders and subscriptions. This includes sharing your name and delivery address with our logistics partner who handles packaging and shipping on our behalf.
With your consent, we send marketing emails including product updates, offers, and personalised recommendations. You can unsubscribe at any time using the link in any email.
With your consent (via our cookie banner), we use third-party tools to measure ad performance, understand how visitors use our site, and improve our marketing. These tools use cookies and similar technologies and are only activated after you provide consent through our cookie banner, in accordance with Google Consent Mode v2.
Under UK GDPR, we rely on the following legal bases: Contract — to fulfil your orders and manage your subscription; Consent — for marketing emails and advertising/analytics cookies; Legitimate interests — for fraud prevention, website security, and improving our products and services.
Our website uses cookies. When you first visit, a cookie consent banner will appear allowing you to accept or decline non-essential cookies.
Required for the website to function (e.g. shopping cart, checkout). These do not require consent.
Used for performance measurement and personalised advertising. These are only set after you click "Accept" on our cookie banner.
We use Google Consent Mode v2, which means if you decline cookies, Google may still use privacy-preserving conversion modelling — but no personal data or cookies are stored on your device.
You can change your cookie preferences at any time by clearing your browser cookies and revisiting the site, or by contacting us at support@wildgut.co.uk.
We share your personal data only with trusted third parties who help us run our business. These include providers for payment processing, order fulfilment, email marketing, advertising, and analytics.
We do not sell your personal data to any third party.
Some of our service providers are based outside the United Kingdom. Where data is transferred outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or equivalent protections approved by the UK Information Commissioner's Office (ICO).
We retain your personal data for as long as necessary to fulfil the purposes described in this policy. Order and subscription data is retained for up to 6 years after your last purchase for legal and tax compliance. Marketing data is retained until you unsubscribe or request deletion. Cookie and analytics data is retained according to each provider's standard retention periods (typically 14–26 months).
Under UK GDPR, you have the following rights:
To exercise any of these rights, email us at support@wildgut.co.uk. We will respond within 30 days.
If you are not satisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.
Our products and website are not intended for individuals under 18. We do not knowingly collect data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
If you have any questions about this privacy policy or how we handle your data, please contact us at support@wildgut.co.uk.
Canyon Rise - FZCO, DSO IFZA, IFZA Properties, Dubai Silicon Oasis, UAE
